Mail and Document Management

CCSi provides experienced and trained staff to receive, log, and track until final disposition all inquiries related to a business area. Inquiries are presented by phone, in person, mail, email, or website. Physical mail items are received in a secure area and are rigorously subjected to Federal security provisions. At the same time, privacy act requirements are complied with. Status and disposition reports are made available to managers and supervisors.

Scanning, imaging, indexing, and record retention services are also available.