Loan Servicing and Debt Collection

CCSi provides trained and experienced staff to perform loan servicing of Federal direct loans and Federally guaranteed loans. In addition, CCSi staff works proactively with seriously delinquent Federal borrowers to maximize the return of Federal dollars. Services that we provide include:

• Account and payment set–up
  
  
• Accountant maintenance
  
  
• Routine billing and dunning
  
  
• Payment receipt and booking
  
  
• Review of financial records
  
  
• Delinquency and default management
  
  
• Customer service help desk

Federal cash and credit management guidelines are followed to ensure program integrity.